In a strategic move aimed at elevating user experience and streamlining services, Yango Zambia is thrilled to unveil the integration of Yango Deli exclusively into the main Yango app. This consolidation marks a significant step towards providing users with a unified platform that seamlessly combines the efficiency of Yango’s ride-hailing services with the convenience of Yango Deli and Delivery. Yango envisions introducing additional digital city services in the near future, ensuring a holistic and cohesive experience for all Zambian users.
Luke Mulenga, Head of Operations for Yango Deli in Zambia, expresses excitement about this integration, stating, “Yango users can now enjoy the ultimate convenience of accessing ride-hailing, restaurant food, and package delivery all in one platform. This integration eliminates the need for users to switch between different services and enables them to easily track the status of their orders. Deli remains committed to making ready-made food delivery convenient and fast, while also providing restaurants with an effortless way to reach new customers and couriers with a steady stream of orders.”
Key reasons behind the integration and combining all services into one interface are:
- One-Stop Solution: By merging Yango Deli into the Yango app, users gain access to a comprehensive range of services in a single location. Yango envisions expanding its offerings, making transportation, food, and parcel delivery just a tap away, ensuring a more convenient and efficient experience.
- Simplified User Interface: Consolidating Yango Deli into the main app streamlines the user interface, eliminating the need for multiple apps on users’ devices. This simplification enhances the navigation experience, making it effortless for users to access both ride-hailing and food delivery services seamlessly.
- Enhanced Operational Efficiency: Operating under a single app enhances operational efficiency for both users and Yango. This integration minimizes the need for separate updates, leading to a more robust and reliable platform.
Yango’s app update not only makes it more convenient for users by providing a one-stop-shop for all transportation and delivery needs but also offers a welcome incentive. All new users ordering food from restaurants using the Yango app will receive a welcome offer – a K20 discount on the first three orders until the end of January, adding an extra layer of value to the enhanced and consolidated Yango experience.
